Privacy policy
Privacy Statement
This website is maintained by Rous County Council and managed in accordance with the Privacy and Personal Information Protection Act 1998, which regulates how NSW government organisations collect, store, use and disclose personal information.
You can find more information about our approach to the management and handling of personal information in our Privacy Management Policy.
Your personal information
We use our website for a range of purposes:
- Promoting our work, what we do and our area of operation,
- Providing assistance to our customers,
- Educating the community on water saving initiatives.
The personal information we collect through the website includes:
- The content of any electronic forms submitted through the website,
- Any messages, comments or online enquiries submitted through the website or to email addresses displayed on the website,
- Website statistics and cookies.
Any personal information you provide to us will only be used and disclosed for the purpose for which it was collected or a directly related purpose. The exception to this is where you consent to your personal information being used or disclosed for another purpose, or where we are required or permitted by law to use or disclose it for another purpose.
We will not publish your personal information on our website without your permission. For statistical or reporting purposes personal information is pooled and de-identified.
Please note that it is a term and condition of application of some types of financial or account assistance that details such as your name, address and water account information are publicly reported. Where a matter must be reported to and determined by Council a written report will be prepared and may be published and available on the Rous County Council website. If when applying for financial or account assistance you have questions or concerns about the reporting of your personal information please contact Rous County Council on (02) 6623 3800 and ask to speak with a representative of Council’s Water Billing Team.
Information such as your email address that is collected by Rous County Council through online messages such as the Contact Form is used to reply to your enquiry and such other purposes related to Rous County Council’s operations.
Rous County Council will place your email on its mailing list where you voluntarily elect to receive newsletters relating to its operations.
Rous County Council will not place your email address on a mailing list or any other contact register without your permission. You may withdraw your permission at any time by contacting Rous County Council on (02) 6623 3800.
