Contact Rous
Contact details to reach out with any questions.
Contact us
Get in touch
We’ve moved to 57 Gallans Road, Ballina and our customer service desk is open to help you Monday to Friday 9am to 4pm excluding public holidays.
Email
Reach out via email
council@rous.nsw.gov.au
Phone
Business hours (02) 6623 3800
After-hours: Message (02) 6623 3800
After-hours: Urgent matters* (02) 6626 6955
*Such as water leaks, no water, or damage to infrastructure.
Postal correspondence
Please address all letters and postal correspondence to:
General Manager
Rous
PO Box 5013, Ballina NSW 2478
Lodge a complaint
To lodge a complaint, please complete the complaint form below.
