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Website statistics and cookies

We use Google Analytics to collect and view website traffic information. We also use cookies and session tools to improve your experience when accessing our website. This information is collected, pooled and reported back to Rous County Council by a third party contract. Rous County Council uses this information to establish and better understand patterns of website usage so that, among other things, it can continue to refine the content and improve the usability of the site for its users.

The information Google Analytics may collect and/or store on our behalf while you are on our site includes, but is not limited to:

  • IP (internet protocol), address and type of browser operating on the computer you are using,
  • Top level domain name such as .au/.com/.uk/.gov,
  • Address of your server,
  • Date and time of your visit,
  • Pages accessed and documents downloaded,

The information Google Analytics collects may change from time to time. You are encouraged to keep informed of these changes by visiting the Google Analytics website at: https://support.google.com/analytics/answer/6004245?hl=en.

Security and storage of personal information

We will take all reasonable steps to ensure that any personal information held by us is protected from misuse, loss, unauthorised access, modification and disclosure. Information that is held and stored, includes:

  • Enquiries and applications made to Rous County Council through our website, which will be stored in Council’s records management system,
  • Website statistics and cookies, stored with Google Analytics.

We will only hold personal information for as long as is reasonably required.

Links to external websites

Please note that Rous County Council does not take responsibility for the privacy policies or practices of any third party site linked to this website.

Access and correction of personal information

In accordance with Council’s Privacy Management Policy, you have the right to access and correct your personal information.

To view and correct your personal information, you need to make an application in writing to the General Manager, Rous County Council, PO Box 230, Lismore NSW 2480. Please note that as part of the application process, you will be asked to verify your identity.

If you have further questions in relation to Rous County Council’s management or handling of personal information including how to access or correct your personal information, you can contact us on (02) 6623 3800.