Feedback

Council policies

Council has adopted a number of policies that provide the Council and staff with guidelines over a range of issues.

Note: Richmond River County Council policy existed prior to the merging of the three councils and is currently under review.

Rous County Council Former Richmond River County Council
Asset capitalisation  
Asset management Ecologically sustainable development
Backflow prevention and cross connection  
Chairperson and member fees  
Classification of land  
Code of Conduct  
Code of Conduct Procedures  
Community sponsorships and donations  
Debt management and financial hardship  
Drinking Water Quality  
Environmental policy  
Equal employment opportunity  
Feedback and Complaints Handling  
Financial Reserves  
Fluoridation  
Fraud and Corruption Control  
Headworks charges  
Human Resources - Employment Conditions  
Investments  
Media interaction  
On-site wastewater management in water supply catchments  
Payment of expenses and provision of facilities for chairperson and councillors  
Pensioner concession (see guidelines below)  
Pensioner concession guidelines  
Privacy management
For more information about privacy please visit the Information and Privacy Commission New South Wales website at www.ipc.nsw.gov.au
 
Private recreation, community events and commercial use on operational land  
Private recreation, community events and commercial use on land not owned by Rous Water - RCD catchment  
Procurement  
Protection of water catchment areas and recharge area impacted by Pacific Highway upgrades  
Public interest disclsoures
For more information about public interest disclosures please visit the NSW Ombudsman's website at www.ombo.nsw.gov.au/what-we-do/our-work/public-interest-disclosures
 
Records management  
Related party disclosure  
Retail water customers' account assistance (see Guidelines below)  
Retail water customers' account assistance guidelines  
Revenue (extract from 'Integrated planning and reporting framework')  
Risk Management  
Rural consumers  
Testing water meters  
Work Health and Safety  
Workplace surveillance