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A water meter measures the volume of water that passes through it. Every house has its own water meter, usually located in line with the front boundary of the property.
There are two types of water meters in use:
To read your meter, record the numbers from left to right. The black numbers register kilolitres (a kilolitre is a thousand litres). Only this measurement is used to calculate your water usage. The red numbers register hundreds of litres, tens of litres, and litres. An example of the meter dials are shown below.
Reading of 830 kilolitres
Reading of 137 kilolitres
Leaks can occur in household water pipes, fittings and appliances. They are not always visible, so the best method of detection is to read your water meter regularly. If your consumption increases dramatically for no obvious reason, there could be a hidden leak.
To check for leaks:
TIP: Check the toilet system by putting a drop of food colouring into the cistern. If the colour appears in the toilet bowl before flushing, you have a leak.
If you locate or suspect a leak, contact your plumber or contact us for assistance.