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Our business information
Rous County Council contact details
218 - 232 Molesworth Street
Lismore NSW 2480
PO Box 230
Lismore NSW 2480
Phone: (02) 6623 3800
General: council@rous.nsw.gov.au
Accounts payable: ap@rous.nsw.gov.au
Accounts receivable: ar@rous.nsw.gov.au
Office hours: 8:30am – 4:30pm, Monday-Friday, excluding public holidays.
Rous County Council turnaround times
| Turnaround time for responding to correspondence: |
|---|
| Water billing - within five working days of receipt of complaint. |
| Other complaints - 15 working days of receipt of complaint. |
| General correspondence and feedback - 15 working days of receipt of correspondence. |
| Turnaround time for responding to service issues with the Rous County Council Administration Centre: |
|---|
| Within 24 hours of receipt of notification of the service issue. |
| Turnaround time for responding to website enquiries: |
|---|
| Within 15 working days of receipt of enquiry. |
| Turnaround time for responding to demand management enquiries: |
|---|
| Within five working days of receipt of enquiry. |
ABN
81 383 023 771
Legal name
Rous County Council
Subpoenas
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