Home » The region's water supply » Services » Commercial water filling stations
Rous County Council has a network of 12 designated bulk water filling stations across the supply area of Ballina Shire, Byron Shire, Lismore City and Richmond Valley councils. These 12 stations are designated for commercial bulk water carters.
Water carters are required to complete a Permit to draw water from designated water filling stations. The water filling stations operate under a system supplied by Avdata Australia.
|Alstonville||Kays Lane (road to industrial estate)|
|Ballina||Southern Cross Drive (near Council depot)|
|Bangalow||Corner Granuaille Crescent and Rankin Road|
|Knockrow||Ross Lane (cane pad)|
|Lismore (South)||Krauss Avenue|
|Nimbin||Cecil Street (near showground)|
|Wardell||Recreation ground off Bath Street (road to Alstonville)|
|Woodburn||Woodburn-Evans Head Road (Woodburn bore site)|
Water carters supplying potable drinking water will be issued with an Avdata Water Management System prepaid electronic key (refer to Avdata webpage portal below).
The NSW Health Guidelines for Water Carters specifies the obligations water carters must comply with.
Water carters supplying potable water are required by NSW Health to submit a Quality Assurance Program (QAP) to the Local Public Health Unit. Refer to the completed QAP example and the NSW Guidelines for Water Carters to prepare your own QAP.
Water carters supplying potable water to a food business must notify their local council. An annual water tank inspection certificate must be supplied to Rous County Council (contact your local council).
Water carters supplying non-potable drinking water will be issued with an Avdata Water Management System prepaid key (refer to Avdata webpage portal below).
The Avdata Water Management System operates through a self-service website portal. The Avdata customer portal allows users to:
Alternatively, you may contact Avdata:
You will be issued with one Avdata access key per permit. Additional Avdata access keys can be purchased for a fee of $80.00.
A replacement fee of $80.00 will be charged for damaged, lost, or stolen Avdata access keys. Water carters must report lost or stolen Avdata access keys to Rous County Council immediately on (02) 6623 3800 as the key will need to be disabled.
All costs associated with water purchased via a lost or stolen Avdata access key will be the responsibility of the Avdata access key holder up until the time of notice to Rous County Council of the lost or stolen Avdata access key.
Portable standpipes can no longer be used in the Rous County Council region of Ballina Shire, Byron Shire, Lismore City and Richmond Valley councils. NSW Fire Brigade and local councils are exempt from this requirement.
Water carters are required to complete a risk assessment prior to filling from designated water filling stations. Filling is to be undertaken in a manner to minimise obstruction of the footpath and take all safety precautions, including the positioning of safety cones to prevent the risk of trip hazards or injury to pedestrians.
To minimise the interruption to bulk water carters, it is important that all damage as a result of vandalism or unauthorised use at the designated water filling stations is immediately reported to Rous County Council on (02) 6623 3800.
Rous County Council may have security cameras present and recording at each designated water filling station.
Council’s Administration Office is open between 8.30am to 4.30pm, Monday to Thursday (excluding public holidays).
For information in relation to the application process or designated water filling station system, please contact:
To report a problem with a designated water filling station, please contact:
To use Rous County Council’s filling stations, it is necessary for customers to enter into an agreement with Rous County Council.
In completing and signing the 'Permit to draw water from designated water filling stations', the water carter agrees to the following terms and conditions: